buenas ph Privacy Policy

When you register on buenas ph, we collect personal information including your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect account activity data such as login timestamps, game history, deposit and withdrawal records, and device information including IP address and browser type. This information is necessary to verify your identity, process transactions, and maintain the security of your account. We may also collect information you voluntarily provide when contacting our support team or responding to surveys. All data collection is carried out in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines.

buenas ph uses your personal data primarily to operate and improve the platform, process your deposits and withdrawals in Philippine pesos, verify your identity and age eligibility, and provide customer support. We also use your data to detect and prevent fraud, money laundering, and other prohibited activities on the platform. With your consent, we may send you platform updates, promotional information, or notifications about new games and features. You may opt out of marketing communications at any time by contacting our support team. We do not use your data for automated decision-making that produces legal or similarly significant effects without human review.

We do not sell your personal data to third parties for marketing or commercial purposes. buenas ph may share your information with trusted service providers who assist us in operating the platform, such as payment processors and identity verification services, strictly under confidentiality agreements. We may also disclose your data to regulatory authorities, law enforcement agencies, or courts in the Philippines when required by law or to protect the rightsand safety of our users or the platform. Any third-party service providers we engage are required to handle your data in a manner consistent with this Privacy Policy and applicable Philippine data protection laws. We will notify you of any material changes to how your data is shared, to the extent permitted by law.

buenas ph uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and analyse how players use the platform so we can improve the experience. Essential cookies are required for the platform to function and cannot be disabled. Analytics cookies help us understand which features are most useful to Filipino players, and we use this data only in aggregated, anonymised form. You can manage non-essential cookie preferences through your browser settings at any time. Disabling certain cookies may affect the functionality of some parts of the platform, such as staying logged in between sessions.

We implement industry-standard technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include encrypted data transmission, secure server infrastructure, and access controls that limit who within buenas ph can view your personal information. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your account and to keep your login credentials confidential. If you suspect that your account has been compromised, please contact our support team immediately. We will investigate and respond to any confirmed or suspected data security incidents in accordance with our obligations under Philippine law.

buenas ph retains your personal data for as long as your account remains active and for a reasonable period thereafter as required by applicable Philippine laws and regulations, including anti-money laundering and gaming compliance obligations. When your data is no longer required for these purposes, we will securely delete or anonymise it. If you request the closure of your account, we will process your request and retain only the minimum data necessary to comply with our legal obligations. You may contact our support team to enquire about the specific retention periods that apply to your data. We do not retain data beyond what is necessary or legally required.